FOOD & BEVERAGE SERVICE:
- MENU SELECTIONS AND FUNCTION DETAILS ARE DUE 30 DAYS PRIOR TO YOUR EVENT IN ORDER TO SECURE THE ITEMS YOU HAVE SELECTED
- THE CALGARY REGIONAL HEALTH AUTHORITY PROHIBITS THE REMOVAL OF FOOD OR BEVERAGES FOLLOWING AN EVENT.
- COMPLYING WITH AGLC REGULATIONS, SMITHBILT HATS INC. RESERVES THE RIGHT TO REFUSE SERVICE TO ANY PERSON THAT CANNOT PROVIDE PROOF OF AGE OR IS INTOXICATED.
- WE ARE NOT A “NUT FREE FACILITY”. ALL DIETARY CONCERNS MUST BE COMMUNICATED TO THE EVENT MANAGER WITH THE FINAL GUEST LIST DUE 14 DAYS PRIOR TO YOUR EVENT.
- MENU PRICES ARE SUBJECT TO CHANGE DUE TO THE VOLITILE NATURE OF CERTAIN GOODS IN THE MARKET PLACE. WE WILL GIVE YOU SUFFICIENT NOTICE TO MAKE ADJUSTMENTS TO YOUR MENU.
- WE DO NOT ALLOW FOOD OR BEVERAGES IN AREAS OUTSIDE OF YOUR EVENT SPACE.
CONTRACTS & FINAL PAYMENT:
- A REFUNDABLE DEPOSIT OF $1000 IS REQUIRED TO RESERVE YOUR EVENT SPACE. WE ASK THAT YOU FILL OUT AND SUBMIT OUR CREDIT CARD AUTHORIZATION FORM. IF YOU CANCEL WITHIN THE 30-DAY WINDOW BEFORE YOUR EVENT YOUR DEPOSIT IS NON-REFUNDABLE.
- CANCELLATION WITHIN ONE WEEK OF YOUR EVENT WILL RESULT IN FULL CHARGES FOR THE CATERING OF THE CANCELLED EVENT.
- IF YOU EXCEED YOUR GUEST BOOKING AT THE TIME OF YOUR EVENT WITHOUT PRIOR APPROVAL, YOUR DEPOSIT IS NON-REFUNDABLE. ANY CHANGES TO GUEST COUNTS MUST BE APPROVED BY THE SMITHBILT HATS INC. EVENT MANAGER. ALL EVENTS ARE CAPPED WHEN YOU RESERVE YOUR EVENT SPACE IN ORDER TO ENSURE THAT ALL EVENT GUESTS HAVE THE BEST CUSTOM EXPERIENCE.
- PAYMENT FOR YOUR EVENT IS DUE AT THE CONCLUSION OF THE EVENT, WE ACCEPT CASH, VISA, MASTERCARD AND AMERICAN EXPRESS.
- SMITHBILT HATS INC. HAS A ONE BILL POLICY.
CONFIRMED GUEST COUNTS:
- WE REQUIRE THE APPROXIMATE NUMBER OF GUESTS AT THE TIME OF BOOKING. INCREASING THAT COUNT IS DEPENDENT ON AVAILABLE SPACE AND MUST BE PREAPPROVED BY THE EVENT MANAGER. (SEE CONTRACTS & FINAL PAYMENT #3.)
- A CONFIRMED GUEST LIST IS REQUIRED 14 DAYS PRIOR TO YOUR EVENT. WE PROVIDE A FORMATTED EXCEL SPREADSHEET IN THIS PACKAGE. PLEASE COMPLETE IT AND RETURN. WE PUT THAT INFORMATION INTO A PROGRAM TO GENERATE A MASTER GUEST LIST, GUEST HAT/GIFT VOUCHERS AND NAME TAGS TO ENSURE THE ACCURACY OF OUR BILLING FOR YOUR EVENT.
- WHEN SUBMITTING THE GUEST LIST PLEASE INCLUDE ANY DIETARY CONCERNS.
- YOU ARE CHARGED FOR THE NUMBER OF GUESTS CONFIRMED ON THAT LIST. IF YOUR NUMBERS HAVE DROPPED DUE TO CANCELLATIONS, PLEASE LET THE EVENT MANAGER KNOW 14 DAYS PRIOR TO THE EVENT. OTHERWISE, YOU WILL BE CHARGED. ANY CHANGES EXCEEDING YOUR BOOKING REQUIRES THE SMITHBILT EVENT MANAGERS SIGNATURE.
LIABILITY:
- SMITHBILT HATS INC. IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED ITEMS PRIOR, DURING OR FOLLOWING AN EVENT. ALL ITEMS BROUGHT OR LEFT, ARE AT THE OWNER’S RISK.
I HAVE READ AND UNDERSTAND THESE TERMS AND CONDITIONS.