Delivery Information

At Smithbilt Hats, we are dedicated to delivering our unparalleled range of hats right to your doorstep, no matter where in the world you might be. Our commitment is to ensure that you can enjoy the quality and sophistication of Smithbilt Hats wherever you are.

Free Shipping to North America

We are pleased to offer FREE shipping on all orders exceeding $450 to destinations across North America. However, please note that this offer does not extend to Alaska, Hawaii, Yukon, the Northwest Territories, and Nunavut. For orders below $450, standard shipping rates will apply.

Return & Exchange Policy

Your complete satisfaction is of utmost importance to us at Smithbilt Hats. If you find that you are not entirely happy with your purchase, we are here to assist.

Exchanges Only

We provide exchanges for items returned to us within 30 days of delivery. It is crucial that the item is returned in the same condition it was received. Be mindful that all return shipping costs are the responsibility of the customer.

To initiate an exchange, please get in touch with our customer service team, who will gladly guide you through the process.

Kindly Note: We do not provide refunds; we only offer exchanges.

Customer Responsibility

Please be aware that the customer is responsible for covering all shipping costs associated with both returning the original item and receiving the exchanged product. Ensure that your return package is securely packed and adequately insured for the total purchase amount.

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